Delighted
Embed Delighted post-purchase surveys into Klaviyo! If you already send emails through Klaviyo, why not embed a survey to your customers there? Your survey will have all of your Delighted customizations, and you’ll be able to leverage all of your Klaviyo marketing flows. Delighted is a turnkey customer experience platform that helps you measure, monitor, and improve customer experiences. The platform of choice for the world’s top eCommerce brands, Delighted lets you see real-time feedback in your customers’ own words, uncover powerful customer insights, and take action to stay ahead of evolving customer expectations. Collect feedback on the entire customer journey with customizable survey templates (NPS, CSAT, CES, Smileys, 5-star, and Thumbs) optimized across multiple channels (Website, email, SMS text, URL link, in-app, and QR code). Or build surveys completely from scratch with Delighted Surveys! Built-in integrations with your existing tech stack like Shopify, Slack, Zendesk, Klaviyo, Salesforce, Hubspot, Mailchim, Slack, and 40+ integrations make acting on customer feedback just as easy.