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Underground Ecom

Underground Ecom

Elite Master
  • Master: Elite Partner
Ecommerce Platform Expertise
  • Shopify
  • Shopify Plus
  • BigCommerce
  • Magento
  • Salesforce Commerce Cloud
Location/Region
  • North America
  • Europe
  • Australia & New Zealand
Service Capabilities
  • Implementation & Onboarding (Platform migration, Klaviyo implementation.)
  • Omnichannel Messaging (Lifecycle marketing across Email and Mobile Messaging (SMS, MMS, RCS, WhatsApp, Mobile Push)
  • Data & Analytics (Advanced Klaviyo Data Platform (AKDP/CDP) implementation, Marketing Analytics, and data/segmentation strategy.)
  • Growth & Acquisition (SEO, Paid Media, and Social-led subscriber growth.)
  • AI Strategy & Automation (AI planning & management, AI audits, and AI workflow optimizations.)
Language
  • English
  • French (Français)
  • German (Deutsch)
  • Italian (Italiano)
Industry Specialization
  • Retail: Apparel & Beauty
  • Retail: Food & Beverage
  • Retail: Home & Electronics
  • Retail: Outdoor & Automotive
  • Retail: Subscriptions & Digital Goods
Brand Size (Annual Revenue)
  • $1M - $10M
  • $10M - $30M
  • $30M - $100M
  • $100M - $500M
  • >$500M
Scope of Work
  • Managed Services (Retainer): For brands looking for an outsourced team to handle ongoing, month-over-month execution
  • Project-Based (One-time): For brands looking for a defined scope of work with a specific start and end date

Underground Ecom is Klaviyo's Agency of the Year 2025.

Underground Ecom is the UK's Leading eCommerce Retention and Email marketing agency.

Having won Klaviyo Agency of the Year 2025 and the highest ranking of Klaviyo Master Elite in 2026, they are in the top 0.2% of Klaviyo partners globally.

Underground Ecom sits on Klaviyo's exclusive Advisory Council, supporting product development and platform innovation.

Having worked with global leaders from AG1, Virgin, Kiko Milano, Britvic, Huda Beauty and many others, they know what it takes to be ahead of the pack.

Specializing in end-to-end management of your Klaviyo account including: 

  • Strategy
  • Content creation 
  • Split testing & optimization
  • Segmentation & performance analysis
  • Technical support 
  • Reporting

The team becomes the CRM arm of your business and integrates deeply with your existing team so you get the benefit of an “in-house experience” with the expertise that comes with working with a specialised agency. 

If you are looking for an experienced, highly capable team to support your brand in growing email engagement and revenue then book a free audit with our team below to find out where your Klaviyo account can be optimized to increase performance.

Schedule a call with our team today using the link below!

https://undergroundecom.typeform.com/booking

"I remember when we signed up with Underground Ecom they told us there was a ton of opportunity and they were confident we would be happy with the results. I am always a bit skeptical but they were 100% right. Underground Ecom does great work and are a pleasure to work with."

Dan Webster
Co-Founder at ZQuiet

Media

Clients

Virgin Experience Days
Osprey
Athletic Greens
Wild
Simba Sleep
Huda Beauty

Ready to connect with Underground Ecom?