At Smartebusiness, we’ve been working with email for a very long time. Typically, our clients are very happy to manage their own standard marketing emails, but often don’t have the time or knowledge to set up best-in-class automated email retention flows, which can be an incredibly powerful aid for driving repeat customer business.

Our multi-stage process covers the following areas (note not all stages are included/necessary for each project):

1. Dedicated Email Workshop (where we define your key USPs and offer architecture)
2. Best Practice Email Template Design and Build
3. Klaviyo Email Capture Set Up
4. Product Feed and Unique Discount Code Setup
5. Preference Centre and Custom Profile Properties Set Up
6. Segment Creation and Auto Population
7. Core Ecommerce Flows Design and Build (including all creative and copy)
8. Segment Triggered Flows Design and Build (including all creative and copy)

Our head office is in Manchester in the UK, and we also have offices in New Zealand.