- Shopify
- Shopify Plus
- BigCommerce
- Salesforce Commerce Cloud
- WooCommerce
- North America
- Europe
- Asia
- Australia & New Zealand
- Middle East
- Implementation & Onboarding (Platform migration, Klaviyo implementation.)
- Strategy & Consulting (Technology roadmapping, system integration planning, and Klaviyo + digital strategy.)
- Technical Development & Design (Custom integrations, site development, and platform-specific design.)
- Omnichannel Messaging (Lifecycle marketing across Email and Mobile Messaging (SMS, MMS, RCS, WhatsApp, Mobile Push)
- Data & Analytics (Advanced Klaviyo Data Platform (AKDP/CDP) implementation, Marketing Analytics, and data/segmentation strategy.)
- English
- French (Français)
- German (Deutsch)
- Retail: Apparel & Beauty
- Retail: Food & Beverage
- Retail: Home & Electronics
- Retail: Outdoor & Automotive
- Retail: Subscriptions & Digital Goods
- $1M - $10M
- $10M - $30M
- $30M - $100M
- $100M - $500M
- >$500M
- Managed Services (Retainer): For brands looking for an outsourced team to handle ongoing, month-over-month execution
- Project-Based (One-time): For brands looking for a defined scope of work with a specific start and end date
- Consulting / Hourly: For brands that need expert advice or technical troubleshooting on an ad-hoc basis
Klaviyo Platinum Master Partner | Email, SMS & Lifecycle Marketing for Ecommerce, Subscription & SaaS Brands
Thrivelia is a Klaviyo Platinum Master Partner with a lifecycle marketing team across London and Sofia. We help ecommerce, subscription and SaaS brands improve conversion, retention and lifetime value through email, SMS and CRM.
We combine customer research, lifecycle strategy, copy, design, implementation and deliverability. Our Hourglass approach connects acquisition, first purchase, post-purchase, loyalty and reactivation. Progressive Personalisation develops the customer journey as the relationship grows.
Our Klaviyo work can include account audits, platform setup and migration, campaigns, automated flows, forms, segmentation, testing, sender authentication and customer/cohort analysis. We plan message timing, entry and exit rules, customer data and reporting alongside the creative.
For SaaS and AI products, we connect onboarding and subscription communication to product usage, customer roles and billing events. Scope can include journey planning, lifecycle copy, segmentation, automation and implementation review, with data requirements and technical responsibilities agreed with your team.
See our client work at thrivelia.com/casestudies. Explore current ways to work together at thrivelia.com/services.
"Trayan and his team have been an absolute pleasure to work with. He and his team are very talented when it comes to email design and technicals. They use Figma, which creates the most interactive and efficient partner experience when working on emails. The efficiency and turnaround times are appreciated, plus their willingness to adapt to the ever-changing needs of my businesses makes them one of the best!"