- United States
- United Kingdom
- Shopify
- Shopify Plus
- BigCommerce
- Salesforce Commerce Cloud
- Custom
- North America
- Latin America
- Europe
- Implementation & Onboarding (Platform migration, Klaviyo implementation.)
- Strategy & Consulting (Technology roadmapping, system integration planning, and Klaviyo + digital strategy.)
- Technical Development & Design (Custom integrations, site development, and platform-specific design.)
- Omnichannel Messaging (Lifecycle marketing across Email and Mobile Messaging (SMS, MMS, RCS, WhatsApp, Mobile Push)
- Data & Analytics (Advanced Klaviyo Data Platform (AKDP/CDP) implementation, Marketing Analytics, and data/segmentation strategy.)
- English
- Retail: Apparel & Beauty
- Retail: Food & Beverage
- Retail: Home & Electronics
- Retail: Outdoor & Automotive
- Retail: Subscriptions & Digital Goods
- $1M - $10M
- $10M - $30M
- $30M - $100M
- $100M - $500M
- >$500M
- Managed Services (Retainer): For brands looking for an outsourced team to handle ongoing, month-over-month execution
- Project-Based (One-time): For brands looking for a defined scope of work with a specific start and end date
- Consulting / Hourly: For brands that need expert advice or technical troubleshooting on an ad-hoc basis
Convert More Visitors. Keep More Customers. Grow Revenue.
Redefine Innovations is a Boston-based Klaviyo Partner and custom software development firm that helps eCommerce brands increase revenue, improve customer retention, and maximize customer lifetime value through data-driven email, SMS, and marketing automation.
We partner with B2B, B2C, and direct-to-consumer brands to design and optimize Klaviyo solutions that turn customer data into personalized experiences, stronger engagement, and measurable business growth. From strategy and migration to advanced automation, segmentation, and lifecycle marketing, every solution is built to increase conversions, repeat purchases, and long-term customer loyalty.
Our expertise extends beyond Klaviyo. We build the technology that powers modern commerce, including custom software, AI-powered solutions, Microsoft Dynamics 365 implementations, system integrations, analytics platforms, and scalable eCommerce experiences. By connecting marketing with business systems, we help organizations streamline operations, improve decision-making, and accelerate growth.
Our expertise includes:
- Klaviyo Strategy, Setup, Migration, and Optimization
- Email & SMS Marketing Automation
- Customer Segmentation and Personalization
- Lifecycle Marketing and Conversion Optimization
- Custom Software Development
- AI Solutions and Business Automation
- Microsoft Dynamics 365
- System Integrations
- Data Analytics and Business Intelligence
- UI/UX Design
- Web and Application Development
- B2B, B2C, and D2C eCommerce Solutions
We work with businesses across retail, manufacturing, wholesale, distribution, and other growth-focused industries that want to combine powerful marketing automation with scalable technology.
At Redefine Innovations, every campaign, automation, and technology investment is designed to deliver measurable business outcomes. Our focus is simple: help businesses grow faster, operate more efficiently, and achieve a stronger return on every customer interaction.