Pattern

Pattern is your partner for global ecommerce acceleration. 

A full service digital marketing agency and ecommerce consultancy, we specialise in a spectrum of strategies including

• Email and CRM
• Paid and Organic Social
• Influencer Management
• SEM
• SEO
• Affiliates
• Marketplaces
• Ecommerce Consultancy and Trading

Our seasoned CRM team understands that in today's competitive landscape, nurturing customer relationships is paramount to sustained success.

How we work with clients:

CRM Audit: A comprehensive audit of your existing CRM practices to identify strengths, weaknesses, and untapped opportunities.

CRM Strategy Optimization: We offer full service EDM and SMS development, testing and deployment. Let us take the grunt work out of your day - so you can focus on what matters. 

Loyalty Strategic Support & Service: We are loyalty enthusiasts with proven experience and expertise to help you design, develop and implement best-practice loyalty strategies.

Interim Resourcing: We’ll step into your business and cover resourcing gaps whilst you recruit or your team takes a well earned break.

Support Retainers: When you have the team in house, but they need direction, optimisation support or an additional set of hands from time to time.

Data-Driven Decision-Making: At Pattern, we're a proud bunch of data enthusiasts. Using data analytics to provide valuable insights into customer behaviour and preference, we empower you to make data informed decisions that drive conversions and revenue.

Our approach to CRM:

Acquire & Nurture: Strategically grow your database with valuable ‘customers’ - not ‘contacts’.

Engage & Convert: Develop communications and journeys that drive desired behaviours.

Retention & Loyalty: We’re here for the long game, turn your customers into loyal brand advocates.

Insights & Actions: We’re data fanatics at heart, using existing or future tech, we’ll find the data that matters.

So, are you ready to take your CRM to the next level? Contact Pattern today, and let's unlock the your full CRM potential. Building lasting customer connections is our mission, and together, we'll drive profitable growth through CRM excellence.