About Moonpie Creative Global
With the motto “Aim for the moon, as easy as pie”, we simplify the complex challenges of e-commerce, turning ambitious revenue goals into tangible results.
At Moonpie, we don’t just send emails or SMS messages - we build a comprehensive customer retention system that operates 24/7, powered by deep insights into customer behavior and real performance data.
Why choose us?
- Proven Effectiveness: With over 5 years of experience, we have generated 20 million USD in revenue for more than 60 global brands.
- Continuous Innovation: Our solutions help brands achieve rapid growth while staying ahead of eCommerce trends.
- Customer-Centric Approach: Just like your in-house team of 3-5 specialists, we enable you to confidently focus on your core strengths.
- Priority Technical Support: With strategic partners like Omnisend, you are always backed by the latest updates and the most advanced support.
What we offer & how we do it differently
- Customer Journey Mapping: We design granular, detailed customer journeys to help you understand every touchpoint, optimizing experience and boosting conversion rates.
- Brand & Tone Guideline: We embed your unique brand voice and story across every message, ensuring consistency that builds trust, affinity, and long-term loyalty.
- Customer Lifecycle Flow: We build behavior-based automated flows that keep your brand running smoothly 24/7, with minimal manual intervention.
- Long-term Campaign Roadmap Development: Each campaign is crafted based on customer insights, clear messaging, and optimal timing, designed to increase LTV, AOV & retention rate
- List Health & Deliverability: We monitor, clean, and optimize your email list to keep your deliverability high and spam rates low - ensuring your best messages land in the inbox, not the junk folder.
- Performance Optimization: We regularly run A/B tests to validate hypotheses, fine-tune subject lines, content, and CTAs, ensuring your email performance keeps improving based on real data.