- United States, New York, Brooklyn
- Shopify
- Shopify Plus
- BigCommerce
- Magento
- WooCommerce
- North America
- Implementation & Onboarding (Platform migration, Klaviyo implementation.)
- Omnichannel Messaging (Lifecycle marketing across Email and Mobile Messaging (SMS, MMS, RCS, WhatsApp, Mobile Push)
- Data & Analytics (Advanced Klaviyo Data Platform (AKDP/CDP) implementation, Marketing Analytics, and data/segmentation strategy.)
- Growth & Acquisition (SEO, Paid Media, and Social-led subscriber growth.)
- AI Strategy & Automation (AI planning & management, AI audits, and AI workflow optimizations.)
- English
- Retail: Apparel & Beauty
- Retail: Food & Beverage
- Retail: Home & Electronics
- Retail: Outdoor & Automotive
- Retail: Subscriptions & Digital Goods
- Managed Services (Retainer): For brands looking for an outsourced team to handle ongoing, month-over-month execution
- Project-Based (One-time): For brands looking for a defined scope of work with a specific start and end date
Lilo Social is a full-funnel growth agency and Klaviyo Master Elite Partner managing retention and acquisition for 70+ DTC and subscription brands.
Lilo Social is a full-funnel growth agency for DTC and subscription brands. We manage retention, paid media, and creative as a single connected program, with deep specialization in email, SMS, and lifecycle marketing through Klaviyo.
We work as a senior-led extension of your internal marketing function. That means strategists who own the account, transparent reporting, and decisions made on the metrics that drive LTV and contribution margin.
What we specialize in:
Retention Marketing
- Klaviyo strategy, audits, and account management
- Platform migrations and implementation
- Campaign and flow strategy, copy, and design
- Advanced segmentation and A/B testing
- Deliverability, list health, and list growth
- Growth reporting and analysis
Lifecycle & Subscription
- Subscription onboarding, churn mitigation, win-back, and reactivation
- Loyalty, post-purchase, and VIP programs
- Customer journey strategy and mapping
- LTV cohort tracking and optimization
- MA/KDP/CDP implementation and data strategy
- Direct mail
Acquisition & Creative
- Paid media across Meta, Google, TikTok, YouTube, Reddit, Pinterest, Connected TV, and more
- Creative strategy, design, post-production, and UGC sourcing
- Landing pages, CRO, and on-site optimization
Credentials at a glance:
✅ Klaviyo Master Elite, Klaviyo's highest partnership tier
✅ Three-time Inc. 5000 honoree
✅ 70+ active DTC and subscription brands
✅ 90% client retention rate
""They’ve added a whole new dimension of growth to our business. We appreciate that Lilo Social is an end-to-end provider. They not only care about their performance, but it’s very evident that they care about the brand. The environment they create is fantastic, their team is great.""