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Forest City Digital

Forest City Digital

Silver Master
United States, Ohio, Cleveland
  • Masters: Silver
Locations
  • United States, Ohio, Cleveland
  • United States, Michigan
  • United States, Pennsylvania
  • United States, Illinois
  • United States
Ecommerce Platform Expertise
  • Shopify
  • Shopify Plus
  • BigCommerce
  • Magento
  • WooCommerce
Location/Region
  • North America
Service Capabilities
  • Implementation & Onboarding (Platform migration, Klaviyo implementation.)
  • Strategy & Consulting (Technology roadmapping, system integration planning, and Klaviyo + digital strategy.)
  • Omnichannel Messaging (Lifecycle marketing across Email and Mobile Messaging (SMS, MMS, RCS, WhatsApp, Mobile Push)
  • Data & Analytics (Advanced Klaviyo Data Platform (AKDP/CDP) implementation, Marketing Analytics, and data/segmentation strategy.)
  • Customer Service & Support (CX) (Customer Hub implementation, Helpdesk management, and Customer Agent training & management.)
Language
  • English
Industry Specialization
  • Retail: Apparel & Beauty
  • Retail: Food & Beverage
  • Retail: Outdoor & Automotive
  • B2B & Professional Services
Brand Size (Annual Revenue)
  • $1M - $10M
  • $10M - $30M
  • $30M - $100M
Scope of Work
  • Managed Services (Retainer): For brands looking for an outsourced team to handle ongoing, month-over-month execution
  • Project-Based (One-time): For brands looking for a defined scope of work with a specific start and end date

Performance-focused Klaviyo experts building automated email & SMS systems that drive growth.

Forest City Digital is a performance-driven digital marketing agency specializing in ecommerce growth through Klaviyo email and SMS marketing.

We partner with ambitious ecommerce brands to build retention systems that increase customer lifetime value, improve conversion rates, and create scalable revenue growth. Our team combines strategic thinking, creative execution, and data-backed optimization to help brands turn email and SMS into major profit centers—not just communication channels.

Our Klaviyo services include:

  • Email & SMS strategy
  • Full-funnel automation
  • Campaign management
  • List growth optimization
  • Segmentation & personalization
  • Copywriting & creative direction
  • Deliverability support
  • Conversion-focused design
  • Advanced analytics & reporting

At Forest City Digital, we believe retention marketing should feel personal, measurable, and aligned with the customer journey. Whether we’re building complex automated flows, launching high-performing campaigns, or optimizing subscriber experiences, every decision is grounded in performance data and long-term brand growth.

We’ve worked with brands across apparel, beauty, home goods, food & beverage, health, and lifestyle industries, helping them create marketing systems that drive repeat purchases and stronger customer relationships.

As a Klaviyo partner, our goal is simple: help ecommerce businesses grow smarter, retain more customers, and maximize the value of every subscriber.

"The team delivered thoughtfully and professionally."

James Robinson
Senior eCommerce Manager at Perfect Game

Media

Clients

Whoa DoughAlohi LifeApollo Off-RoadPowerflexRevolution CookingPerfect Game

Ready to connect with Forest City Digital?