We are Flourish. A specialist CRM agency with in-depth experience across CRM platforms, channels and data. We believe in creating CRM that works in the real world.
We plan, design, deploy and optimise customer journeys for some of the world’s biggest brands. And those with big ambitions. Through our Optimise / Elevate/ Transform approach we’re challenging the big consultancies, offering clients an alternative to rigid methodologies, glacial responsiveness, and inflated fee structures. With Flourish you get senior-led CRM that moves at pace. Clients trust us for our practical, adaptable programmes delivered by specialists who stay close to your team and focused on measurable outcomes. Our work has attracted numerous awards including a DMA Gold 2025 for Best use of Email.
"Flourish added immediate value to the organisation within their first 90-day plan. They focus on delivering great work and provide constant support, taking a positive and pro-active approach when handling tasks. Our CRM campaign creatives across nameplates have been highly creative and very well received across the business."