Convbox

Convbox is a Klaviyo Master Partner and lifecycle marketing engineered for mid-market and enterprise e-commerce. We drive scalable growth by unifying the full lifecycle performance funnel—from paid media attribution and conversion optimization to advanced retention strategies that lift customer lifetime value (LTV).

Trusted by 60+ leading DTC brands among the 1000+ we serve, Convbox oversees $1B+ in annual revenue. Central to our methodology is the fusion of AI-driven server-side user identification with rich first-party and zero-party data. This integration enables us to reclaim lost signals, detect precise user intent, build granular audience segments, and deploy personalized messaging that maximize LTV across complex data ecosystems.

WHAT WE DO:

CRM and Customer Journey Orchestration

• Strategic audits to identify revenue leaks & data gaps
• Omnichannel customer data consolidation and enrichment
• Advanced segmentation and predictive tagging

Retention Automation

• Automated flows from initial interest, cart abandonment, browse, to , post-purchase，repeat purchase re-engagement, and customer winback
• Personalize marketing message across channels(paid ads, email, sms, push messages, RCS and Whatsapp)
• A/B testing and dynamic content improvement
• Deep integrations with Shopify, WooCommerce, Magento and Shopline
• Lifecycle management to improve customer LTV and reduce churn

Enhance overall marketing ROAS powered by algorithm and AI

• Smart visitor Intent Detection and Scoring backed by convbox algorithm and data backend. You don't need more emails, you need precise shoppers.
• Personalized content with smart recommendations
• Discount/offer recommendation that helps optimize your margin
• AI-supported audience analysis, prioritization, and decision-making

Acquisition (Paid Media) and Attribution

• Paid social & search (Meta, Google, TikTok etc) integrated attribution for CAC & ROAS
• Funnel mapping and full ad journey optimization
• Indentify Qualified new visits
• Multi-touch attribution, Agent powered performance diagnose and insights

Why Choose Convbox

🤝 Trusted by over 1000+ brands

💎 25%+ Average Email Marketing Revenue

⭐$1000M+ in client revenue oversee across verticals including smart gadgets, 3C & Electronics, apparel, home & garden, sports & outdoor, pet, and accessories.

Each Convbox team member are expert in their field, whether that’s marketing strategy, paid ads, EDM, SMS, or the design and copywriting, working together to bring you top-tier results. We have office in Hongkong and China mainland.