Gold Master
It's Personal | Customer Loyalty for DTC Brands
London, United Kingdom
Ecommerce Platform Expertise
- Shopify
- Shopify Plus
- Magento
- WooCommerce
Location/Region
- Europe
Monthly Budget
- <$2,500 or Unsure
- $2,500-$5,000
- $5,000-$10,000
- $10,000+
Email Marketing
- Account Audit
- Account Setup
- Campaign Strategy / Execution
- Copywriting
- Content Development
- Template Design
- Automation Development / Management
SMS services
- SMS Account Set- Up
- SMS Consent Collection
- SMS messages added to existing flows
- SMS Campaigns
- Ongoing Optimization
- SMS/MMS Content & Copy
- Reporting/Attribution
About It's Personal | Customer Loyalty for DTC Brands
We're a boutique loyalty agency, helping mission driven DTC brands convert more customers, and keep them for longer.
We build customer loyalty mindfully via email, sms, WhatsApp and other channels based on personalisation.
- We have helped 50+ brands since we started 4 years ago, Grubby, Pooky, Oddbox, The Modern House and Lemonade Dolls are only a few of them.
- Klaviyo recognised us as one of the top 4% best performing agencies in the EMEA.
- Our Net Promoter Score is at 9.2.
Contact us for a free, informal strategy chat.
It's Personal and the team have been nothing short of superb. Olga, Magda and the team are a pleasure to work with and truly care about their customers and their successes. Having worked with so many mediocre agencies in the past, It's Personal are a breath of fresh air and come highly recommended
Media
KDV Founders
It's Personal Testimonial
It's Personal Testimonial
It's Personal Testimonial