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Maisie

Conversational customer experience platform for e-commerce.

Categories
Conversion Rate Optimization, Customer Journey Optimization, Email Capture, Loyalty, Onsite Engagement, Quiz/Survey Tools, Returns, Shipping/Logistics, SMS/Messaging
Resources
Integration

Developed by: Maisie Technologies

Support Email: help@maisie.ai

About Maisie

Maisie is the conversational customer experience platform for e-commerce businesses.

Maisie uses chatbots & live chat to engage your customers in conversations 24/7 to: 

Boost your sales & conversions
Help your visitors discover products, find important information and get irresistible deals to increase your online sales.

Slash your support workload
Automatically respond to customer questions 24/7 and provide real-time order status updates. Streamline your support & increase customer retention.

Capture leads & re-engage them
Grow your subscriber list with compelling opt-ins. Recover lost sales by bringing visitors back to your site via Messenger and email.

Maisie and Klaviyo

Maisie's integration with Klaviyo enables you to automatically sync all emails and events collected by your Maisie chatbots and live chat with your Klaviyo account.

Maisie will sync the following information to Klaviyo where provided:

  • First name
  • Last name
  • Email address
  • Phone number
  • Maisie conversation flow where they signed up
  • Website page where they signed up
  • Time and date they signed up
  • IP address

The following events in Maisie will be sent to Klaviyo for people who have provided their email address via Maisie:

  • Subscribed to price drop notification
  • Subscribed for discount coupon
  • Started live chat
  • Started chat in Messenger
  • Submitted email support query
  • Subscribed to cart saver
  • Sent abandoned cart reminder
  • Sent order confirmation message
  • Sent order shipped message
  • Subscribed to newsletter
  • Clicked cart saver link
  • Clicked price drop link
  • Clicked Messenger abandoned cart link